Order Terms

High-quality products tailored for wholesalers and distributors worldwide.

Order Terms

China Loong Power Cable Co., Ltd. works with international business customers to supply cable products and related wiring accessories. Whether you are sourcing power, control, communication, automotive, solar, armored, or other specialty cables, our ordering process is designed to clarify your requirements and confirm the details before production and shipment.

1. Inquiry and Product Selection

Send us the product type and intended application, along with the specifications available for your project. Useful details may include conductor material and size, voltage rating, insulation and sheath materials, number of cores, cable length, operating environment, and any relevant technical standards. For items such as cable ties and wiring accessories, please include the required dimensions, material, color, and application details. Drawings, photos, datasheets, or reference samples can help us understand your request.

2. Customization and Quotation

After reviewing your requirements, we will clarify any missing information and assess the requested product configuration. Customized options may include cable construction, materials, dimensions, color, printing, packaging, and order quantity, depending on the product. Pricing and other commercial details are prepared according to the confirmed specifications, quantity, and delivery requirements.

3. Order Confirmation

Before placing an order, review the product description, specifications, quantity, packaging requirements, delivery destination, and other agreed details. If a drawing, label, or packaging design applies, confirm the relevant version before production. We will provide the applicable order documents, such as a quotation or pro forma invoice, for review. The order proceeds after the details and commercial terms have been confirmed by both parties.

4. Payment Terms

Payment arrangements are agreed during order confirmation and may depend on the product, order details, and transaction requirements. The applicable currency, payment method, and payment schedule will be stated in the confirmed order documents. Please follow those documents when arranging payment.

5. Production and Quality Checks

Production planning begins after the order details and required arrangements are confirmed. If clarification is needed during production, we will contact you using the agreed communication channel. Where applicable, we can discuss product or packaging details and provide available progress information for review. Products are checked against the confirmed order requirements before packing and shipment.

6. Packing and Delivery

Packing is arranged according to the product type, order requirements, and transportation needs. Delivery method, shipping schedule, and related arrangements depend on the destination, shipment size, product requirements, and agreed terms. We will confirm the applicable shipping details with you before dispatch and share available shipment information after the goods have been sent.

7. After-Sales Support

If you have a question or identify an issue after receiving an order, contact us with the order reference, product details, and a clear description of the matter. Photos or other supporting information can help us review your feedback. China Loong Power Cable Co., Ltd. will communicate with you to understand the issue and discuss an appropriate response based on the confirmed order requirements.

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